As virtually everything becomes connected and data proliferates, enterprises should address three great opportunities:
• Enabling deeper customer relationships
• Finding new sources of value through data
• Accelerating the digital transformation of their operations.
Those leading the way are amplifying their performance — capturing numerous diverse forms of data from a variety of interconnected devices — and leveraging that data using AI-based applications to reach new levels of operational and financial proficiency. They are developing personalized customer services and experiences that transform their brands and open entirely new opportunities for monetization and competitive conquest. How? They are applying intelligence to the data deluge from connected things.